:root{font-family:Inter,-apple-system,BlinkMacSystemFont,"Segoe UI","PingFang SC",sans-serif;color:#172d2b;background:#f5f7f4;font-size:16px;line-height:1.65;--accent:#116458;--line:#dce5df}*{box-sizing:border-box}body{margin:0}header{max-width:1180px;margin:auto;padding:26px 30px;display:flex;justify-content:space-between;align-items:center;border-bottom:1px solid var(--line)}a{color:var(--accent);text-underline-offset:4px}nav{display:flex;gap:24px;font-size:14px}.brand{font-weight:800;font-size:22px;text-decoration:none}.brand span{font-size:10px;letter-spacing:2px;margin-left:9px}main{max-width:1120px;margin:auto;padding:0 30px}.hero{display:grid;grid-template-columns:1.2fr 1fr;gap:70px;align-items:center;padding:66px 0 48px}.eyebrow{color:#59766b;font-size:11px;font-weight:700;letter-spacing:2px}h1{font-size:46px;line-height:1.28;letter-spacing:-1.5px;margin:16px 0 20px}h2{font-size:25px;line-height:1.4;margin:9px 0 16px}p{color:#52665e}aside{padding:35px;background:#e9f0e9;border:1px solid #d4e2d8;border-radius:22px}aside small{color:#607669;display:block}.connection{display:flex;align-items:center;justify-content:space-between;font-size:15px;font-weight:700;gap:12px}.connection span{background:white;padding:22px 14px;border:1px solid #d7e3d9;border-radius:14px}.connection b{font-size:27px;color:#64a295}.hero-links{display:flex;align-items:center;gap:24px;margin-top:28px}button,.button{font:inherit;font-size:14px;font-weight:650;background:var(--accent);color:white;border:1px solid var(--accent);border-radius:9px;padding:11px 18px;cursor:pointer;text-decoration:none;display:inline-block}button.secondary{color:#1e6358;background:#fff;border-color:#bbd1c5}button:disabled{opacity:.55;cursor:wait}button:hover{filter:brightness(.95)}button:focus-visible,a:focus-visible,summary:focus-visible{outline:3px solid #79bbaa;outline-offset:3px}section{padding:30px 0;border-top:1px solid var(--line);scroll-margin-top:15px}.section-title{display:flex;align-items:center;justify-content:space-between;gap:16px}.status{position:sticky;top:8px;z-index:3;background:#e5eee8;border:1px solid #cbdccf;color:#225547;padding:12px 18px;border-radius:10px;font-size:14px}.status.error{background:#fff0e9;border-color:#dfb8a5;color:#914323}.search{display:flex;align-items:center;gap:10px}.search input{margin:0}.cards{display:grid;grid-template-columns:repeat(2,minmax(0,1fr));gap:18px}.card,.inquiry,.agent-row{background:#fff;border:1px solid var(--line);border-radius:14px;padding:22px}.card h3,.inquiry h3{margin:8px 0;font-size:21px}.badge{font-size:11px;display:inline-block;color:#526f5e;background:#eef3ee;padding:3px 9px;border-radius:5px}.meta{font-size:13px;color:#61756b;overflow-wrap:anywhere}.card dl{display:grid;grid-template-columns:75px 1fr;font-size:14px;gap:9px}.card dt{color:#718276}.card dd{margin:0;white-space:pre-wrap;overflow-wrap:anywhere}.card p,.message p{white-space:pre-wrap;overflow-wrap:anywhere}.agent-list{display:grid;gap:10px}.agent-row{padding:16px;display:flex;align-items:center;justify-content:space-between;gap:14px}.agent-row.selected{border-color:var(--accent);background:#eef6ef}.agent-row button{margin-left:8px}.two{display:grid;grid-template-columns:1fr 1fr;gap:22px}form{max-width:850px}label{display:block;font-weight:650;font-size:14px;margin-top:17px}input,textarea,select{width:100%;font:inherit;border:1px solid #c4d2c9;border-radius:8px;padding:11px;background:#fff;color:#172d2b;margin:6px 0 8px}textarea{resize:vertical}fieldset{border:0;margin:0;padding:0;min-width:0}fieldset:disabled{opacity:.65}.check{display:flex;gap:10px;font-weight:400;align-items:flex-start;margin:13px 0 20px;font-size:14px}.check input{width:18px;flex:0 0 18px;margin-top:3px}.hint{font-size:13px}details{background:#edf2ec;padding:20px;border-radius:12px;margin-top:18px}summary{font-weight:650;cursor:pointer}.inquiry{margin:18px 0}.message{padding:13px 17px;border-left:3px solid #8cba9f;background:#f3f7f2;margin:12px 0}.message p{margin:5px 0}.inquiry-actions{display:flex;gap:10px;flex-wrap:wrap;margin-top:18px}pre{white-space:pre-wrap;overflow-wrap:anywhere;font-size:12px}.empty{padding:26px;border:1px dashed #cbd8cd;border-radius:12px;color:#6d8075}.sr-only{position:absolute;width:1px;height:1px;overflow:hidden;clip:rect(0,0,0,0)}footer{margin:30px 0 50px;color:#6b7d71;font-size:13px}[hidden]{display:none!important}@media(max-width:740px){header{padding:20px;align-items:flex-start;gap:18px}nav{gap:12px;flex-wrap:wrap;justify-content:flex-end;font-size:12px}main{padding:0 20px}.hero{grid-template-columns:1fr;gap:25px;padding:35px 0}h1{font-size:34px}.cards,.two{grid-template-columns:1fr}.section-title{align-items:flex-start;flex-direction:column}.agent-row{align-items:flex-start;flex-direction:column}.search{width:100%}.hero-links{gap:15px}.connection span{padding:17px 12px}}